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Foundation
The complete international patient journey — from first contact through booking, arrival and aftercare.
Foundation12 lessons~1 h 21 min
Curriculum
12 lessons010203040506070809101112
International Patient Journey — From First Contact to Aftercare
Lesson8 minFoundation
The First 30 Minutes of an International Patient Inquiry
Lesson7 minFoundation
How to Qualify the Right Patient
Lesson7 minFoundation
CASE — "I Just Want to Know the Price"
Case5 minFoundation
Handoff to Clinical Evaluation
Lesson6 minFoundation
How to Present Treatment Plans and Pricing
Lesson8 minFoundation
CASE — Treatment Plan Sent, Patient Is Silent
Case6 minFoundation
Follow-Up Without Overwhelming the Patient
Lesson7 minFoundation
PLAYBOOK — 7-Day International Patient Follow-Up Framework
Playbook5 minFoundation
Pre-Arrival Management After Booking
Lesson7 minFoundation
Aftercare — The Patient Journey Does Not End After Treatment
Lesson7 minFoundation
INSIGHT — Where Is Your Clinic Losing Patients and Revenue?
Insight8 minFoundation