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International Patient Communication
Message-level craft: questions, clinical clarity, price conversations and difficult moments.
Intermediate10 lessons~1 h 13 min
Curriculum
10 lessons01020304050607080910
The First Message
Lesson7 minInternational Patient Communication
Asking Better Questions
Lesson7 minInternational Patient Communication
Explaining Clinical Information
Lesson8 minInternational Patient Communication
Discussing Price Without Becoming a Price List
Lesson8 minInternational Patient Communication
Handling “Too Expensive”
Lesson7 minInternational Patient Communication
Handling “I Need to Think”
Lesson7 minInternational Patient Communication
Communicating Delays
Lesson7 minInternational Patient Communication
Saying No Professionally
Lesson7 minInternational Patient Communication
Difficult Patient Conversations
Lesson8 minInternational Patient Communication
Closing Conversations Well
Lesson7 minInternational Patient Communication
Path Assessment
International Patient Communication — Assessment
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